Trust the Bees for all your locksmith needs!
At Metroplex Locksmith, we are a locally owned company that has been serving the Fort Worth area since 2012. Our team of professionals has extensive experience in providing top-notch locksmith services to our clients. We understand the importance of responsiveness, reliability, and affordability in our services.
Our Services
Our team at Metroplex Locksmith offers a wide range of services to cater to your locksmith needs. Whether you need key replacement, ignition repair, car key programming, or lockout services, we are here to help. We specialize in foreign vehicles like Mercedes, BMW, Jaguar, Land Rover, Saab, Porsche, and many more.
Why Choose Us
At Metroplex Locksmith, we are committed to delivering exceptional customer service. Our team of professionals is dedicated to ensuring that you receive the best possible service. We understand that locksmith emergencies can be stressful, which is why we are available 24/7 to assist you.
Community Involvement
We believe in giving back to our community and are proud members of the Texas Locksmith Association. We are also listed in the Fair Trade Locksmith Directory, which verifies our licensure and insurance.
Customer Testimonials
We take pride in the numerous positive reviews we have received from our satisfied customers. Here are some testimonials from our valued clients:
- "Angela Malone Watson wrote a review on Google: 'I had a same-day appointment with Metroplex Locksmith. They were on time, professional, and their prices were the cheapest I could find.'"
- "Brittany Muldrew wrote a review on Google: 'Mario was awesome, fast, and professional. I will recommend them for hand down!'"
What Our Customers Say
Our customers rave about our services, and we are proud to have a 4.7-star rating on Google. We strive to maintain the highest level of professionalism, responsiveness, and reliability in our services.
Our Mission
At Metroplex Locksmith, our mission is to provide exceptional locksmith services to our clients. We are committed to being a reliable and trustworthy partner in the Fort Worth area. We understand the importance of building lasting relationships with our clients and being available to assist you in any locksmith emergency.
Contact Us
Please feel free to contact us at 817-789-6392 or visit our website at www.metroplexlocksmith.com to learn more about our services and how we can assist you.
Quality of Service
Metroplex Locksmith's customers have had varying experiences with their services. On the positive side, some customers have praised the company for its professionalism, excellent customer service, and quick response times. Authors Andrew Ford and Nicole Kautz praised the company's ability to make keys quickly and efficiently, with one reviewer even mentioning that they would only use Metroplex Locksmith for their future key needs.
However, many customers have expressed disappointment and frustration with the company's services. Several reviewers mentioned that the company failed to show up to scheduled appointments or arrived late. Authors Haley Schaffer and Willie Williams both had to deal with missed appointments, with one reviewer even stating that the company never showed up at all. Ali Mazari had a particularly disastrous experience, reporting that a locksmith used their car to free a stuck van without permission, and then failed to apologize or make amends.
Additionally, some customers have complained about high prices and poor customer service. Author Alicia M. felt pressured into paying exorbitant prices for a car fob, while author Adrian reported being overcharged and forced to wait for hours for a technician who ultimately failed to deliver a working key fob.
Part Quality and Technician Skills
Many customers have expressed concerns about the quality of the company's parts and the skills of their technicians. Author Adrian reported that the technician struggled to make a simple key fob copy and eventually failed to deliver a working product, while Ali Mazari mentioned that the locksmith used subpar parts to make a key. Author Andrew Ford, on the other hand, praised the company's up-front pricing and ability to make keys quickly.
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