AutoLock Solutions has been the go-to automotive locksmith service in the Pensacola area and beyond since 1973. Our company is owned and operated by Steve Young, a highly knowledgeable automotive locksmith who has made a name for himself as one of the best authorities on automotive lock systems in the world. With a wealth of experience and expertise, Steve has taught locksmithing techniques all over the United States, overseas, and has authored two automotive lock service manuals, as well as articles for major locksmith publications.
At AutoLock Solutions, we take pride in providing our clients with exceptional, friendly, and fast service, all while offering huge savings compared to dealerships. Our commitment to excellence has earned us the prestigious Philadelphia Award in 1999, as well as recognition and awards from the Associated Locksmiths of America (ALOA).
Our Services
As a master locksmith solution, we offer a comprehensive range of automotive locksmith services, specially designed to cater to the unique needs of our clients. Our services include:
- Lockout Services: Whether you're locked out of your car, home, or business, our damage-free lockout service ensures that you're back inside in no time. Our team of skilled locksmiths uses the latest tools and techniques to provide fast, efficient, and non-destructive entry, guaranteeing your peace of mind.
- Transponder Key Programming: With the introduction of transponder-based electronic anti-theft systems in 1996, key replacement costs have increased. At AutoLock Solutions, we specialize in transponder key programming for all major brands, helping you save time and money while ensuring the security of your vehicle.
- VATS System: As the first auto company to offer an electronic anti-theft system as standard equipment, GM's Vehicle Anti-Theft System (VATS) has been helping prevent thefts since 1986. At AutoLock Solutions, we have the expertise and tools to handle VATS system programming, ensuring the optimal performance and security of your vehicle.
- Broken Key Extraction and Replacement: Dealing with a broken key can be frustrating and potentially dangerous. At AutoLock Solutions, we provide quick and efficient broken key extraction for all major brands, as well as replacement services for various key types, including transponder keys, flip keys, and smart keys.
- Re-Keying Vehicle Locks: If you've lost your car keys or need to restrict access to your vehicle, our re-keying services offer a convenient and cost-effective solution. Our team of professionals can re-key your vehicle locks, ensuring that only authorized users have access to your vehicle.
At AutoLock Solutions, we stand behind the quality of our services and products, offering a 100% guarantee on all work. We understand the importance of providing reliable, efficient, and affordable locksmith services, which is why we go above and beyond to exceed our clients' expectations.
Positive Experiences
Many reviewers had a positive experience with Autolock Solutions, praising their prompt and reasonable service, knowledgeable staff, and honest pricing. Several reviewers mentioned being impressed by Steve's patience, professionalism, and expertise in the automotive locksmith industry.
Key Reprogramming and Creation
Several reviewers had their car keys reprogrammed or created on-site, with some mentioning that they received a new key fob case as part of the service. The prices for these services were deemed reasonable by the reviewers.
Friendly and Helpful Staff
Reviewers praised the friendly and helpful nature of the staff, with some mentioning that they received directions and guidance over the phone to help them find solutions to their problems.
Prompt and Reliable Service
Many reviewers mentioned that Autolock Solutions arrived promptly and provided reliable service, with some even mentioning that they received same-day service.
Negative Experiences
Unfortunately, not all reviewers had a positive experience with Autolock Solutions. A few reviewers mentioned experiencing rude service, with one reviewer stating that they were hung up on while still speaking. Another reviewer mentioned that they were refused service after hanging up due to noise from their children in the background.
Areas for Improvement
Based on the negative reviews, it seems that Autolock Solutions may need to work on improving their customer service, particularly in regards to communication and professionalism.
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