Our Top Priority: Extraordinary Customer Service
At Davis Lock & Safe, we take pride in being Portland's most trusted locksmith service. With over 40 years of experience, we have built our reputation on providing top-notch locksmith services to residential, commercial, and automotive clients. Our family-owned and operated business has been serving the Portland metro area since 1978, offering a wide range of locksmith services to meet the unique needs of our customers.
Our Services
At Davis Lock & Safe, we understand the importance of securing your home, business, or vehicle. That's why we offer a full range of locksmith services to suit your requirements. Whether you need assistance with lockouts, rekeying, key replacement, or security system installation, our trained and licensed technicians have got you covered. Our services include:
Residential Locksmith Services: Securing your home and family with top-quality locks and security hardware.
Commercial Locksmith Services: Ensuring the security and integrity of your business with our commercial locksmith services.
Automotive Locksmith Services: Providing solutions for vehicle key replacement, lockouts, and door lock services.
Emergency Locksmith Services: Offering 24/7 emergency locksmith services for unexpected lockout situations.
Safe & Vault Services: Supplying high-quality wall safes, floor safes, gun safes, vaults, and more for home and business use.
Our Team
At Davis Lock & Safe, we pride ourselves on our commitment to customer service. Our team of highly-skilled technicians is thoroughly trained, certified, and licensed in Oregon to provide the highest level of expertise in lock installation, repair, and maintenance. With over 40 years of combined experience, we have built a reputation for honesty, integrity, and professionalism.
Our Legacy
Founded in 1978 by John Davis, Davis Lock & Safe has been a pillar in the Portland community for decades. With three generations of family ownership, we have maintained our commitment to unbeatable customer service, quality workmanship, and affordable prices. Our team is dedicated to upholding the values that have made us successful, ensuring that our customers receive the best possible experience.
Why Choose Davis Lock & Safe?
With Davis Lock & Safe, you can expect:
- Experienced and knowledgeable technicians
- Licensed and certified locksmith services
- Unbeatable customer service
- Honest and transparent pricing
- A commitment to excellence and quality workmanship
Contact Us
When you need a reliable and trustworthy locksmith service in the Portland metro area, look no further than Davis Lock & Safe. With two locations and a fleet of mobile locksmiths, we are ready to serve you 24/7. Contact us today to learn more about our services and how we can help meet your lock and security needs.
Customer Experiences
Mixed Reviews
Some customers have had positive experiences with Davis Lock & Safe, while others have had negative ones. The main issues seem to be with customer service and attitudes towards certain groups of people.
Positive Experiences
Several customers have praised the service they received from Davis Lock & Safe. They have reported excellent customer service, professionalism, and efficient solutions to their lock and key problems. One customer had a broken ignition fixed, and the staff went above and beyond to help him. Another customer had a key problem with her car and was impressed by the helpful and courteous service she received.
Negative Experiences
However, not all customers have had positive experiences. One customer received poor customer service and was treated disrespectfully by the staff. They were not given a refund or replacement for the faulty key they purchased and were told that it was their own fault for not knowing how to use the key. Another customer had a problem with a tow company and felt that the staff at Davis Lock & Safe were unprofessional and judgmental.
Unacceptable Customer Service
One review highlights a serious issue with customer service, where a customer was shamed and dismissed by the staff because of their gender. This kind of behavior is unacceptable and has left a lasting negative impact on the customer.
Conclusion
Overall, the reviews for Davis Lock & Safe are mixed. While some customers have had excellent experiences, others have had negative ones. It's essential for customers to be aware of these issues and to expect good customer service, regardless of their gender or background.
