Locked Out? We'll Be There in 15-30 Minutes!
Our Story and Mission
At Doctor Locksmith, we have been serving the Baltimore community since 1998. Our mission is to provide exceptional locksmith services to our clients, ensuring their safety and security. We understand the importance of trust and reliability, and we strive to build lasting relationships with our customers.
Services We Offer
At Doctor Locksmith, we offer a wide range of locksmith services, catering to residential, commercial, and automotive needs. Our services include:
Residential Locksmith Services: Emergency lockouts, lock installations, lock repairs, and lock replacements.
Commercial Locksmith Services: Locksmith services for offices, retail stores, and other commercial properties.
Automotive Locksmith Services: Locksmith services for cars, trucks, and other vehicles.
Property Management Services: Locksmith services for property managers, landlords, and tenants.
Emergency 24/7 Locksmith Services: Locksmith services available 24 hours a day, 7 days a week, for emergency lockouts and other locksmith needs.
Why Choose Us
At Doctor Locksmith, we pride ourselves on our professionalism, punctuality, and commitment to excellent customer service. Our team of experienced locksmiths is fully insured and bonded, ensuring you receive top-notch services. Whether you need a locksmith for a routine maintenance or an emergency lockout, we are here to help.
What Our Clients Say
Our satisfied clients have praised our services, saying:
- "I got locked out of my house on a Saturday evening. The customer service line was really helpful and the locksmith came to my house within 15 minutes. He even explained that he was going to keep the door lock intact and that he did!"
- "I was locked out of my car and Doctor Locksmith was the only company that could help me. Kevin was professional, courteous, and extremely helpful. Total cost was $70, which included a discount for mentioning the Yelp ad. I would highly recommend them!"
Our Areas of Service
We service the following areas:
- Aberdeen
- Abingdon
- Annapolis
- Baltimore
- Bel Air
- Beltsville
- Bethesda
- Bowleys, Quarters
- Bowie
- Brooklyn
- Canton
- Catonsville
- Centreville
- Chevy Chase
- Clarksville
- Cockeysville
- College Park
- Columbia
- Crofton
- Crownsville
- Davidsonville
- Dundalk
- Dunkirk
- Eastpoint
- Edgemere
- Edgewater
- Edgewood
- Elkridge
- Elkton
- Ellicott City
Get In Touch
At Doctor Locksmith, we are always available to serve you 24/7. If you have any locksmith needs or concerns, please do not hesitate to contact us. Our dedicated team is always here to help you.
Overall Experience
The reviews for Doctor Locksmith are predominantly positive, with 14 out of 16 reviews giving the company a 5-star rating. The few negative reviews highlight concerns about responsiveness, pricing, and cleanup.
Responsiveness
Some reviewers have mentioned that the company's 24-hour service was not quite as effective as advertised. Dave Schroeder had to call twice before getting an answer at 8 pm, and Fox T felt that the technician was unwilling to estimate the cost before arriving.
Pricing
Sean P, one of the reviewers, expressed disappointment with the pricing of the locks, stating that they were not reasonably priced. However, many reviewers praised the company's upfront pricing and fair rates.
Service and Quality
The majority of reviewers were extremely satisfied with the service they received from Doctor Locksmith. Many praised the prompt arrival, professionalism, and expertise of the technicians, particularly Kevin and Steve. The company's attention to detail and ability to explain the work being done were also appreciated.
Cleanliness
Ks R's review highlighted a concern about the cleanliness of the workspace. The technician left the floor covered in garbage, dust, and paint chips, which was disturbing with a small child present.
Conclusion
Doctor Locksmith's customers have generally been very pleased with the company's service, pricing, and quality of work. However, some reviewers have mentioned areas for improvement, such as responsiveness and pricing. Overall, the company seems to be meeting customer expectations for the most part.
