Locking in customer satisfaction, one key at a time
Pop-A-Lock New Orleans has been a trusted name in security and emergency services throughout the greater New Orleans area for over 25 years. It all started in 1993 as a "Car Door Unlocking Company, " offering emergency car door unlocks as a free public service. Over the years, our services have evolved and expanded, but our commitment to fast response, reliable service, and customer satisfaction remains our top priority.
Residential
- Emergency lockout assistance
- Key replacement and duplication
- Keyless entry system installation and repair
- Lock repair, re-keying, and replacement
- High-security lock installation and consultation
Commercial
- Business security assessments and consultations
- Access control systems and master key installations
- Emergency lockout services for offices, warehouses, and other commercial properties
- Repair and installation of all types of commercial locks and security hardware
Automotive
- 24/7 roadside assistance for locked car situations
- Replacement and programming of car keys, including transponders and key fobs
- Extraction of broken keys from ignition cylinders
- Repair of damaged ignition systems
Our Values
At Pop-A-Lock New Orleans, we uphold the following values:
- Fast Response: We understand that emergencies can happen at any time, so we respond quickly to every call.
- Reliability: Our certified technicians are highly trained and experienced, ensuring reliable service you can count on.
- Customer Service: We treat our customers with respect and provide clear communication throughout the process.
- Integrity: We are committed to honesty and transparency in all our dealings.
A Legacy of Service
Over the years, Pop-A-Lock New Orleans has responded to countless emergencies, becoming a trusted partner for residential, commercial, and automotive security in the New Orleans area. Our team is proud of our history and looks forward to continuing to provide exceptional service for many years to come.
Exceptional Customer Service
The majority of reviewers have had an outstanding experience with Pop-a-Lock, praising the professionalism, politeness, and helpfulness of their technicians. Many mentioned that the service was prompt, with some reviewers noting that the technicians arrived earlier than expected. The reviews highlight the efforts of the technicians to provide excellent customer service, from ensuring accurate addresses to patiently explaining how to avoid future issues.
Fast and Friendly Service
The reviewers consistently rave about the speed and efficiency of the service, with several mentioning that the technicians arrived within a short period of time, often within minutes. Additionally, many reviewers appreciated the affordability of the service, with some noting that it was "inexpensive" or "super fast and helpful."
Unfortunate Exceptions
However, not all reviews were positive. Two reviewers had a poor experience with the company. One reviewer reported a long wait time and a no-show, claiming that the company cancelled because their vehicle was too large. Another reviewer had a lock fixed but it stopped working shortly after, with poor customer service when attempting to resolve the issue.
