Your safety is our priority, we're here to help!
At DKNY Locksmith, we are dedicated to providing exceptional locksmith services to our clients in Raleigh, North Carolina, and the surrounding areas. As a local locksmith company, we understand the importance of security and the need for reliable and trustworthy locksmith services. Our team of experienced and skilled locksmiths is available 24/7 to assist with a wide range of lock and key issues, from lock installation and repair to emergency lockout services.
Our Services
We offer a comprehensive range of locksmith services, including:
Residential Locksmith
Our residential locksmith services cater to the needs of homeowners, ensuring their properties remain safe and secure. Our services include lock installation and repair, rekeying, emergency lockout services, and more.
Commercial Locksmith
Our commercial locksmith services are designed to cater to the needs of businesses and institutions, including commercial properties, offices, and factories. Our services include lock installation and repair, master keying, and high-security lock solutions.
Car Locksmith
Our mobile automotive locksmith team provides rapid-response services to alleviate car lockout situations. We offer key replacement, lockout services, broken key extraction, and more.
Emergency Locksmith
In the event of an emergency, our skilled emergency locksmith team provides rapid-response services to unlock homes, offices, and vehicles, 24/7.
Our Expertise
Our locksmith team is certified by the Associated Locksmiths of America (ALOA), a reputable organization that certifies professional locksmith services. We are also licensed and insured to operate our locksmith business in Raleigh and the surrounding areas.
Expertise
Our locksmiths have received the top forms of professional locksmith certification, ensuring that our services are high-quality, courteous, and skilled. We are a member of the Better Business Bureau (BBB), verifying that our locksmith services are trustworthy, courteous, and reliable.
Our Guarantee
At DKNY Locksmith, we guarantee the quality of our services, ensuring that our customers receive exceptional locksmith services that meet their needs. We are committed to providing rapid-response services, competitive pricing, and expert solutions for all types of lock and key issues.
Company Performance
The overall performance of the company is plagued by issues with pricing, customer service, and the quality of work. Several customers have reported being overcharged for services, with some even being scammed. Locksmiths have been described as unkempt and disheveled, and some customers have had trouble distinguishing between the locksmiths and panhandlers.
Customer Service Issues
The company's customer service has been described as unresponsive and unhelpful. Customers have reported calling multiple times to resolve issues or request corrections, only to be met with unreturned calls and unresolved problems.
Quality of Work
The quality of work has also been a major concern for several customers. Locks have been installed incorrectly, and some customers have had to request multiple visits to rectify issues. In some cases, customers have had to purchase their own locks because the company did not provide them.
Positive Experiences
Despite the negative reviews, some customers have reported positive experiences with the company. Several customers have praised the prompt and professional service they received, with some even commenting on the exceptional customer service provided by specific technicians.
