Trust Your Locks to the Locksmiths You Can Trust
Who We Are
At Cave Creek Lock & Key LLC, we pride ourselves on being a family-owned business that has been serving the Scottsdale area for over 40 years. Established in 1970 by my dad, Howie Weingard, and taken over by my son, Bill, we have built a reputation for providing exceptional locksmith services to our community. Our business is licensed, bonded, and insured for $2 million, giving our customers confidence in our ability to provide top-notch service.
Our Services
As a full-service locksmith, we offer a wide range of services to meet the needs of our customers. Whether you need to repair an existing lock, install a new one, or make a key, we have the expertise and experience to get the job done. Our services include:
- Lock repairs and replacements
- Key making and duplication
- Lockout services for cars, homes, and businesses
- Installation of high-security locks and master key systems
- Safe and vault repairs and installations
- Ignition repairs and replacements
- Keyless entry systems
- Emergency locksmith services 24/7
Why Choose Us
At Cave Creek Lock & Key LLC, we take pride in our commitment to customer service and our ability to address the unique needs of each of our customers. We understand that every situation is different, and we strive to provide personalized solutions to meet the specific needs of each of our customers.
Our Philosophy
At Cave Creek Lock & Key LLC, we believe that fixing the problem, not just replacing it, is the key to long-term savings and security. Our team of experienced locksmiths will work with you to find a solution that meets your needs and budget. We stock hard-to-find parts and have a machine shop on site, allowing us to repair and refurbish locks and other hardware, rather than replacing it.
Conclusion
At Cave Creek Lock & Key LLC, we are committed to providing exceptional locksmith services to our customers in Scottsdale and surrounding areas. With over 40 years of experience, a strong reputation, and a commitment to customer service, we are the go-to choice for all your locksmith needs. Whether you need help with a lockout, a repair, or a new installation, we are here to help. Contact us today to learn more about our services and how we can help you.
Mixed Reviews for Cave Creek Lock and Key
Initial Impressions
Some customers had negative initial impressions, citing issues with availability, pricing, and customer service. Mary Hoeppner reported that the locksmith only worked Monday through Friday for 45 minutes and didn't sell locks, only labor, which didn't meet her needs. Adam Woolliscroft was charged $275 before the locksmith even started working on his car, and the key made didn't work every time.
Praise for Emergency Services
On the other hand, many customers praised the locksmith's emergency services. Lisa Moss appreciated the quick response time, saying the locksmith arrived in 25 minutes and was highly recommendable. Gina J. was impressed with the 15-minute response time on a Sunday, citing the service as "totally affordable." Jean Siegel had a similar experience, receiving help within 5 minutes of calling the locksmith.
Quality of Work and Pricing
Several customers commended the locksmith's quality of work and pricing. Arthur B. Jones appreciated the thoroughness of the service, including the discovery of faulty deadbolt locks that needed to be fixed. Melodi Harmon found the prices to be "super fast and very affordable, " half the cost of other quotes. Allen Neely praised the reasonable pricing and friendly service.
Skilled and Knowledgeable Locksmith
Many customers praised the locksmith's skills and knowledge. Sean Clark appreciated the same-day service and the locksmith's expertise. Dillon Dugan was impressed with the locksmith's willingness to take on an unusual lock and making keys, going above and beyond. Peter E. described the locksmith as "very knowledgeable and skilled" and appreciated the good service at the shop.
Negative Customer Service Experiences
Unfortunately, some customers reported negative experiences with customer service. Anthony P. was hung up on twice and told that the locksmith didn't help people like him, citing AAA affiliation. This experience was described as "horrendously rude."
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