At Able Smart Key & Lock, we take pride in being a locally owned and operated Sacramento, CA locksmith company with a rich history of providing top-notch locksmith services to our community. With over 30 years of combined experience in automotive locksmithing, residential locksmithing, and commercial hardware sales and service, our team of experts is committed to delivering exceptional service, innovative solutions, and unparalleled customer care.
Our Services
As a comprehensive locksmith company, we offer a wide range of services designed to meet the unique needs of both residential and commercial clients. Our services include:
- Automotive Locksmithing: From spare key duplication to transponder key programming, our expert technicians specialize in repairing and replacing car keys for all major vehicle makes and models.
- Residential Locksmithing: Whether you need a new house key, lock repair, or rekeying services, our friendly and knowledgeable staff are here to help you.
- Commercial Locksmithing: Our team of commercial locksmiths specializes in providing expert lock repair, rekeying, and security hardware installation services for businesses of all sizes.
- Security Hardware Sales & Service: We offer a vast selection of doors, door hardware, exit devices, and security solutions designed to meet the specific needs of our commercial clients.
- Key Duplication & Repair: From motorcycle keys to car keys, our experienced technicians can duplicate, repair, or cut keys to fit your unique needs.
Our Company
At Able Smart Key & Lock, we strive to provide our customers with honest upfront pricing, fast and friendly service, and a 100% satisfaction guarantee. Our team of experienced locksmiths is dedicated to providing innovative solutions to your security hardware challenges, from simple things like desk and file cabinet locks to complex technical problems like smart key repair.
Our Store
Unlike many locksmith companies, we welcome walk-ins to our retail store located at 3130 Broadway in Downtown Sacramento. Our store is fully stocked with a wide assortment of products and services, including over 200 different theme keys, motorcycle keys, and heavy truck keys. We offer key duplication, repair, and rekeying services, as well as a variety of locks and security products.
Our Community
We are proud to be a part of the Sacramento, CA community and are committed to providing exceptional service to our neighbors. Our knowledgeable management and friendly staff are dedicated to helping our customers with all their locksmith needs. We are here to help, and we look forward to serving you soon!
Overall Experience
The reviews for Keys Plus are mixed, with some customers having a positive experience and others not so much. The main issues seem to be with the company's pricing and customer service.
Pricing Concerns
Several customers mentioned being shocked by the prices they were quoted, with some feeling like they were taken advantage of. One customer mentioned being quoted an initial fee of $45, but then being charged a total of $265 for the service. Another customer felt that the price quoted on the phone was not matched by the final bill.
Customer Service
Some customers had a positive experience with the company's customer service, with one reviewer mentioning that the driver was friendly and professional. However, others had a poor experience, with one reviewer stating that the driver never showed up for a scheduled appointment and simply texted back, and another reviewer feeling like he was being taken advantage of.
Key Takeaways
- Some customers felt that the company's prices were unreasonable and that they were taken advantage of.
- The quality of customer service varied, with some customers having a positive experience and others not so much.
- The company's drivers seem to be knowledgeable and professional, but some customers felt that they were not given a clear estimate of the cost of the service before it was performed.
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