Business Details
35 Years
experience
Emergency
services
Trusted Hotel Electronic Lock Systems & Repair Services
Founded in 1991, AccuLock has established itself as a leader in electronic hotel lock systems, repairs, and services. Our journey began as a D&R Locksmith subsidiary, evolving into a specialized provider for the hospitality industry. With over 30 years of experience, we are factory-trained and certified by all major hotel lock manufacturers, ensuring unparalleled expertise. Our team includes two master locksmiths, one of whom is a Texas-certified recurrent training instructor, reflecting our commitment to industry leadership. We have installed over 500,000 guest room locks globally and now serve 15,000+ client hotels and management companies. Our services include on-site repairs, parts sales, and custom RFID key card solutions, backed by a 3-year factory warranty on our proprietary ALS2 lock system.We prioritize customer satisfaction through 24/7 free technical support, rapid repair turnaround, and a 90-day warranty on all used parts. Our family-owned business operates under Texas Locksmith License #B13269, emphasizing transparency, reliability, and personalized service. With a focus on innovation, we offer mobile key-compatible systems and advanced encryption technology to meet modern security demands. Our dedication to excellence has earned us a reputation as the go-to provider for electronic locking solutions in the hospitality sector.
Services
Electronic lock repair
On-site service
Custom RFID key cards
Parts sales
ALS2 lock system
Details
- Year established: 1991
Highlights and features
- We have over 30 years of experience in hotel electronic lock systems.
- Our team is factory-trained and certified by all major lock manufacturers.
- We offer 24/7 free technical support and a 3-year factory warranty.
- Our ALS2 lock system features advanced encryption and mobile key compatibility.
- We provide rapid 1-2 day repair turnaround with a 90-day parts warranty.
What people say
Knowledgeable technicians
Fast repair turnaround
Competitive pricing
Factory-certified service
Reliable parts warranty
Services
Electronic Lock Repair
We repair all major brands of hotel electronic locks using factory-certified techniques and 90-day warranty parts. Our technicians handle on-site repairs or bench repairs at our Texas facility. Customers benefit from free return shipping and a guarantee to fix repairs properly on the first attempt.
On-Site Service
Our trained technicians provide on-site repairs for guest room and access control locks nationwide. Services include battery changes, wiring repairs, and system diagnostics. We carry most parts needed for same-visit fixes, with competitive rates starting at $165/hour plus travel fees.
Custom RFID Key Cards
We produce custom RFID key cards for hotel guest and staff access. Options include branded designs, wristbands, and fobs with pricing starting at $0.20 per card. Our systems integrate with major lock brands and offer mobile key compatibility for modern hospitality needs.
ALS2 Lock System
Our proprietary ALS2 system features dual AES/RFID technology with a 3-year warranty. These UL-approved locks offer anti-hacker security, mobile key readiness, and ADA compliance. Ideal for hotels, resorts, and multifamily properties seeking future-proof access solutions.
Parts Sales
We sell new and used parts for all major electronic lock brands, including Kaba Ilco, Onity, and Ving systems. Parts come with a 90-day warranty matching factory-new quality. Customers can purchase individual components or complete lock sets for self-repairs.
People
Rick Segerstrom
Owner
Founder with over 30 years in electronic lock systems, previously owner of D&R Locksmith. Pioneered hotel lock repair services in 1991 and developed AccuLock's proprietary ALS2 system.
Edward Czesnowski
Master Locksmith
Certified expert with extensive experience in electronic security systems. Provides technical leadership for AccuLock's installation and repair operations across commercial and hospitality sectors.
Questions
What electronic lock brands do you repair?
We repair Kaba Ilco, Onity, Ving, Miwa, and most major hotel lock brands. Our technicians handle both on-site and bench repairs with a 90-day parts warranty.
Do you offer on-site service for remote locations?
Yes, we provide on-site service nationwide with travel fees based on distance. Emergency service is available at $2.25/mile with advance payment required for remote locations.
Can I purchase individual lock parts?
Yes, we sell new and used parts for all major electronic lock systems. Parts carry the same 90-day warranty as factory-new components.
What warranty applies to your lock systems?
Our ALS2 lock system includes a 3-year factory warranty. All repair parts carry a 90-day warranty covering bench repairs at our facility.
Do you provide technical support for installed systems?
Yes, we offer free 24/7 technical support for all our products. Our team assists with programming, troubleshooting, and system configuration questions.
Are custom RFID key cards available?
Yes, we produce custom RFID key cards, wristbands, and fobs with pricing starting at $0.20 per unit. Minimum orders apply for custom designs.
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