A Trusted Name in Local Security
Gizmo Locksmith has proudly served the Los Angeles community for over two decades, providing reliable and efficient locksmith services to residents and businesses alike. With a team of experienced and certified technicians, we are committed to securing your peace of mind and ensuring the safety of your home, car, and business.
Comprehensive Assistance for Your Security Needs
Our comprehensive services include:
Residential Locksmith Services
- Fast lockout assistance
- Lock installation and repair
- Key duplication and master key systems
- Security assessment and consultation
Commercial Locksmith Services
- High-security cylinder changes and re-keying
- Access control systems installation and repair
- Emergency access services for businesses
Automotive Locksmith Services
- On-site car lockout assistance
- Key retrieval from locked vehicles
- Ignition cylinder repair and replacement
Exceptional Customer Service and Response Times
At Gizmo Locksmith, we prioritize your needs. Our dispatchers are trained to respond quickly and efficiently to every call. We guarantee a 15-minute response time from the moment you connect with one of our customer service representatives. Our state-of-the-art phone system ensures efficient routing of your request to the technician closest to your location.
Areas Served
We proudly serve the following areas and beyond:
- Thousand Oaks
- Sherman Oaks
- Calabasas
- North Hollywood
- Simi Valley
- Agoura Hills
- Woodland Hills
- Studio City
- Canoga Park
- Oxnard
- Burbank
- Northridge
- Granada Hills
- Van Nuys
Experience the Gizmo Difference
Choose Gizmo Locksmith for:
- Experienced and certified technicians
- Fast and reliable response times
- Competitive pricing and transparent billing
- Dedicated customer service and personalized attention
- Wide range of services to meet all your security needs
Unprofessional Service
Two reviewers shared their terrible experiences with this locksmith company. Both experienced long wait times, with one waiting 10-15 minutes and the other waiting over an hour. The company's communication style was also criticized, with one reviewer being asked to wait multiple times and receiving vague excuses for delays.
Rude and Abusive Technician
One reviewer had a particularly disturbing experience with a technician who became abusive and used racial slurs when the reviewer refused to continue waiting. This level of unprofessionalism is unacceptable and has no place in any customer service industry.
Missed Appointments and Up-Sales
Both reviewers felt pressured into committing to an appointment, only to have the technician fail to show up. One reviewer was also suspicious of an up-sale tactic used by the company, which inflated the cost of the proposed work.
Alternatives
In conclusion, it's clear that this locksmith company has a long way to go to provide decent customer service. Both reviewers recommended avoiding this company and opting for a different locksmith instead.
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