Your Expert in Locks and Building Security
At Joe and The Lock Call Now!, we understand that emergencies can happen at any time, leaving you locked out of your home, car, or business. That's why we provide reliable and prompt emergency locksmith services to residents and businesses in Palo Alto and the surrounding area.
Our Mission
Our mission is to provide efficient, professional, and courteous locksmith services that exceed your expectations. We value our customers and strive to deliver exceptional service every time.
What We Offer
We offer a comprehensive range of services to meet all your locksmith needs, including:
- Emergency Lockouts: Fast and efficient response for residential, commercial, and automotive lockouts.
- Key Services: Key duplication, repair, and replacement for all types of keys.
- Lock Installation & Repair: Installation of high-security locks, repair of broken or malfunctioning locks.
- Security Assessments: Evaluate your security needs and recommend appropriate security measures.
- Commercial Services: Specialized services for businesses, including access control systems, security assessments, and key management solutions.
Client-Focused Service
Our team of experienced and certified locksmiths is committed to:
- Prompt arrival: We understand the importance of prompt service and strive to arrive at your location quickly.
- Professionalism: We are courteous, respectful, and mindful of your property.
- Transparency: We provide upfront pricing and clearly explain the scope of work before we begin.
- Customer satisfaction: We are committed to exceeding your expectations and ensuring your complete satisfaction.
Experience the Difference with Joe and The Lock Call Now!
Don't hesitate to contact us for reliable locksmith services you can trust. We are available 24/7 to respond to your emergency and provide prompt, professional assistance.
Service Experience
Overall, the reviews highlight the excellent service experience provided by Joe and The Lock. The majority of customers express their satisfaction with the prompt and efficient service they received.
Locked Out Services
Customers who were locked out of their homes, businesses, or vehicles were impressed with the quick arrival of the locksmiths, who were able to resolve the issue quickly and professionally. Many reviewers praised the technicians' professionalism, friendliness, and ability to provide excellent customer service.
Price Fairness
Some reviewers mentioned that they were surprised by the prices, which they felt were reasonable and fair. However, one reviewer criticized the $50 fee for sending someone to their storage unit, which they felt was high.
Poor Service
One reviewer had a negative experience with a locksmith who was unable to pick a simple lock after watching a video demonstration. The reviewer felt that the locksmith was trying to scam them and charged an excessive fee.
Exceptions to the Rule
While the majority of reviewers were extremely satisfied with the service, one reviewer mentioned that the locksmith was unable to resolve their issue with a unique lock from China. However, the reviewer praised the locksmith's professionalism and willingness to invest time without charging an extra fee.
Be the first to review Joe & The Lock.
Write a Review
