Your key to security in Seattle
At Emerald City Lock And Key, our goal is to provide exceptional locksmith and security services to the residents and businesses of Seattle. As a locally owned and operated company, we are committed to delivering the highest standards of expertise, professionalism, and customer service.
Our Story
We were founded in 2015 with a simple vision: to provide trustworthy and reliable security solutions to our community. Over the years, we have grown from a small residential and automotive operation to a comprehensive provider of locksmith and security services. Our team of expert professionals is dedicated to serving our clients with the latest technology and traditional customer service values.
Our Services
As a full-service locksmith and security company, we offer a wide range of services to cater to the diverse needs of our clients. Our services include:
Residential Locksmith
We provide customized security solutions for your personal property, including installation or upgrade of deadbolts and lock sets, state-of-the-art keyless entry systems, and more.
Automotive Locksmith
Our team of experts offers emergency unlock services for your vehicle anywhere in Seattle. We provide fast transponder key programming, broken key extraction, car door lock or ignition repair, and more.
Commercial Locksmith
As a leading locksmith and security company, we provide advanced security solutions for commercial buildings, restricted areas, specific offices, desks, cabinets, and furniture.
Emergency Locksmith
In the event of a lockout or emergency situation, our 24/7 emergency locksmith services are available to assist you at any time.
Why Choose Us?
At Emerald City Lock And Key, we pride ourselves on our:
- Professional and prompt service
- Competitive pricing
- State-of-the-art technology
- Friendly and personalized customer service
Testimonials
Our clients have praised our services, saying:
"Robel did an amazing job and was very knowledgeable. Like how there is a set rate for pricing and affordable. Overall great experience and would highly recommend." - Sasha Rivon
"I appreciate that Robel charges a specific amount for each service and can quote an exact fee instead of just a dollars-per-hour estimate. He squeezed in a quick fix for me shortly after I called and we booked an appointment for the rest of the work." - Michael Selik
"I've needed this service twice unfortunately. Each time he responded quickly and professionally without any judgment. Very knowledgeable about locks and didn't damage my door/lock. Be wary of other companies that want to drill your lock, you probably don't need it!" - Meredith Wilson
General Feedback
Overall, the reviews for Emerald City Lock and Key are overwhelmingly positive, with most customers praising the company's professional and responsive service. However, there were some negative comments about the company's initial response to some customers' inquiries.
Responsive Service and Professionalism
Many reviewers praised the company's prompt and courteous response to their inquiries and needs. Several customers mentioned that the technicians were knowledgeable, friendly, and professional, and that they explained their work clearly.
Reasonable Prices
Multiple reviewers commented on the company's reasonable and transparent pricing, with many stating that they felt they got a good value for the services provided.
Re-keying and Installation Services
Several customers mentioned their positive experiences with the company's re-keying and lock installation services, with some praising the technicians' ability to handle complex or unusual lock types.
Negative Feedback
A few reviewers had negative experiences with the company, citing either a lack of response to their inquiries or a sense of being overwhelmed or curt when they did get in touch.
Unresponsive Response
One customer reported a poor initial response to their inquiry, stating that the company never responded to their message.
Overwhelmed and Curt Response
Another customer mentioned that the person they spoke with at the company seemed overwhelmed and curt, and that they were eventually forced to use a different locksmith to resolve their needs.
