Ethan Locksmith is a trusted and reliable locksmith and security company serving the San Diego area. We specialize in providing comprehensive security solutions for both residential and commercial properties, as well as automotive emergencies. With over (X) years of experience in the industry, our team of skilled professionals is dedicated to providing efficient, reliable, and affordable security solutions to our valued clients.
Our Services
Residential
- Key extraction and duplication
- Lock repair and replacement
- Rekeying services
- Security system installation and repair
- Safe and vault installation and repair
Commercial
- Keyless entry systems
- Access control systems
- Security audits and assessments
- Emergency response services
Automotive
- Key extraction from locked vehicles
- Transponder programming and repair
- Car key remote repair and replacement
Why Choose Ethan Locksmith?
- Experience and Expertise: Our team consists of highly skilled and certified locksmiths with extensive experience in all aspects of security and access management.
- Quality and Integrity: We are committed to providing high-quality workmanship and prioritize the safety and security of our clients.
- Transparency and Affordability: We provide upfront pricing and detailed cost breakdowns before any work is performed. Our services are competitively priced without compromising quality.
- Customer Focus: We prioritize excellent customer service and always go the extra mile to ensure complete satisfaction.
- 24/7 Availability: We understand that emergencies can happen at any time, which is why we offer 24/7 emergency services for both residential and commercial clients.
Our Commitment
Ethan Locksmith is dedicated to providing our clients with peace of mind and security through innovative security solutions, exceptional customer service, and competitive pricing. We strive to be the trusted partner you can rely on to safeguard your home, business, and valuables.
Unprofessional and Rip-Off Companies
The majority of reviews for Ethan Locksmith San Diego have been extremely negative. Several customers have reported being taken advantage of by the company, with exorbitant prices and unprofessional service. One reviewer, RentalWithAView, was charged $39 to simply look at a door, and then additional $275 to unlock it, which they refused to pay. Another reviewer, Tony Nigrelli, had a locksmith break his door handle off and then get enraged when he refused to pay an additional $150 to fix it.
Poor Communication and Inexperienced Technicians
The company's communication skills have also been called into question. One reviewer, Lona Iacono, was told that a technician would arrive in 20 minutes, but ended up waiting nearly 2 hours for someone to show up. The technician who arrived was unprofessional and seemed more interested in chatting up the customer than actually fixing the lock.
Lack of Management and Unresolved Issues
Several reviewers have reported trying to contact the company about their issues, but were met with a lack of response or resolution. One reviewer, Tony Nigrelli, was told that his concerns would be escalated to management, but never heard back.
Positive Outliers
However, there are a few positive reviews scattered throughout the reviews. These reviewers commented on the company's quick communication, appropriate pricing, and professional service.
