Your one-stop solution for all your car locksmith needs!
At Rochester Locksmith, we are proud to be a family-owned and operated locksmith service with over 15 years of experience in the greater Rochester, NY area. We understand the importance of security and safety for both our residential and commercial customers. That's why we strive to provide the best possible locksmith services to keep you and your belongings safe.
Our Expertise
Our team of highly trained locksmiths has a collective experience of over 100 years in the locksmith industry. We have mastered the art of lockmaking, rekeying, changing, and replacing locks for all types of doors, including residential, commercial, and automotive. We are dedicated to ensuring that you receive the best possible solution for your unique needs.
Services
At Rochester Locksmith, we offer a comprehensive range of services to cater to your various needs. Our services include:
Automotive Locksmith Services
- Lost car keys replacement
- Ignition replacement and repair
- Key fob reprogramming and replacement
- Lockout services
- Emergency car key and key fob replacement
Residential Locksmith Services
- Locks rekey, change, install, and repair
- High-security locks and exit devices
- Residential door cylinder rekey and replacement
- Home security systems and solutions
Commercial Locksmith Services
- High-security locks and key control systems
- Commercial door cylinder rekey and replacement
- Electronic access control systems
- Emergency lockout services
Emergency Locksmith Services
- 24-hour emergency lockout services
- Lockout services for homes, offices, and cars
- Emergency lock repair and replacement
What Sets Us Apart
At Rochester Locksmith, we pride ourselves on our exceptional customer service, prompt response times, and unbeatable prices. We are a fully bonded and insured company, ensuring that you are protected and secure. Our fleet of trucks is fully equipped with the latest technology, including cutting-edge machines, to tackle even the most complex lock and key issues.
Conclusion
At Rochester Locksmith, we understand the importance of security and safety for both our residential and commercial customers. We are committed to providing the best possible locksmith services to keep you and your belongings safe. Whether you need emergency lockout services, automotive locksmithing, residential, or commercial locksmithing, our expert team is here to help.
Cost and Pricing Issues
Both reviewers, Nicole P. and Peter S., experienced issues with the cost and pricing of the locksmith services. They were initially quoted a certain price, but were later told that additional charges would apply. Nicole P. was quoted $40 for a service fee and $15 per lock for re-keying, but the locksmith added a $75 per hour labor charge. Peter S. was quoted $15 per lock for re-keying, plus a $40 dispatch charge and $35 per lock for entry, but was later charged $205 for the service.
Unreliability and Miscommunication
The reviewers also experienced unreliable service and miscommunication from the company. Nicole P. was given a two-hour time frame for the service, but the locksmith showed up two hours late. Peter S. made six calls to the company over two weeks, but the issue was not resolved.
Lack of Transparency and Honesty
The reviewers felt that the company was not transparent or honest about their pricing and services. Nicole P. was told that the quoted price was just an estimate, and Peter S. felt that the company was using bait-and-switch tactics to charge him more than the initial quote.
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